Joel and his team are great. Diligent and relentless. To be honest the Fairbanks market and the peculiarities of Alaska real estate are difficult. Joel was great at keeping things moving and herding the other less gifted realtors through the process. This included keeping the property in good condition, keeping on top of the showings and feedback, even spending time on his weekends to make sure all was well. I give Empire Realty my highest recommendation. I hope I never have to go through the home sale process again, but if you do, Empire Realty will make a painful situation bearable - Jon